Communications Center

Spring 2024

	IMPORTANT UPDATES DualAccess Cost Share and Training Update Published April 2024 If you care for MVP Medicaid and Medicare Members, please review the MVP policy regarding collecting cost-share from MVP DualAccess Members. Read More
	IMPORTANT UPDATES Encourage Members to Complete an ADI Published April 2024 Learn how encouraging MVP Members to complete an Authorization to Disclose Information (ADI) form can improve their coordination of care between their Providers. Read More
	IMPORTANT UPDATES Important Reminders for Behavioral Health Facilities Published April 2024 Important information our Behavioral Health Facility partners should know when caring for MVP Members. Read More
	IMPORTANT UPDATES 2024 Provider Practice Satisfaction Survey Published April 2024 Be on the lookout for the 2024 MVP Provider Satisfaction Survey! Read More
	IMPORTANT UPDATES New York State Medicaid Pharmacy Benefits Published April 2024 Based on feedback we’ve received, Members are not aware their pharmacy benefits are now administered through NYRx. Please read how you can help remind your patients of this change. Read More
	IMPORTANT UPDATES Reporting Overpayments Published April 2024 Participating Providers and subcontractors are required to report, return, and explain overpayments within 60 days of identification. Find out more about how to report overpayments to MVP. Read More
	MVP PROCESS UPDATES Prior Authorization Request Process Published April 2024 MVP has developed a quick reference guide for how to submit prior authorization requests and what to expect next. Read More
	MVP PROCESS UPDATES Provider Policies and Payment Policies Effective April 1, 2024 Published April 2024 Review the latest Provider and Payment Policy updates that impact doing business with MVP. Read More
	CLOSING GAPS IN CARE MVP HEDIS Operations: News and Updates Published April 2024 With medical record collection resuming soon, please review tips and reminders for how to successfully submit Member documentation to MVP. Read More